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Explore Job Areas

Put your interests and talents to good use at Chase.

Accounting/Finance

At Chase, the expertise of our Accounting and Finance professionals plays a critical role in shaping our strategic business direction. Through financial planning, reporting and analysis activities, our Accounting and Finance teams work to manage risk and regulatory requirements, improve results and inform key client or company business decisions.

Your analytical skills and attention to detail can add up to career success.

Key Skills

  • Accounting or Finance background
  • Knowledge of appropriate regulatory requirements
  • Strong communication and problem-solving skills
  • Ability to collaborate across many teams and business functions
  • Adaptability to changing business needs and requirements
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Administrative

Use your attention to detail and ability to juggle priorities to help keep our businesses running smoothly. You could be contributing to high-profile initiatives through event coordination, calendar management, global meetings, travel planning and more.

I feel I make a difference with every file I touch, every call I answer and every employee I mentor or speak with.

— Stewart M., Executive Administrative Assistant

Key Skills

  • Ability to manage multiple projects simultaneously
  • Superior oral and written communication skills
  • Knowledge of general office procedures
  • Strong computer skills, including Microsoft® Office knowledge
  • Ability to support team goals and initiatives
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Audit

As part of our internal Audit team, you'll work closely with our businesses and their support functions to execute a comprehensive audit program, designed to evaluate and test the effectiveness of controls in order to ensure compliance with our legal and regulatory environments. You'll apply your expert problem-solving and analytical skills to identify critical issues and emerging risks within business and functional processes, as well as partner with management to detail recommendations for improving practices and protecting the firm from risk.

Be the force that drives our success and protects our reputation.

Key Skills

  • Background in risk management or auditing
  • Ability to react to changes efficiently and work at a fast pace
  • Knowledge of appropriate regulatory requirements
  • Ability to take a balanced approach to solving business issues
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Branch Banking

Retail banking is at the core of our business, and the branch is at the heart of where we connect with our customers. Join our team of banking professionals who are empowered to provide thoughtful advice and develop the right solutions for each customer. As part of the Branch Banking team, you'll build relationships with customers and help them meet their financial goals—all while providing service that consistently exceeds their expectations.

team of branch employees

Key Skills

  • Ability to build relationships and establish rapport with customers
  • Strong listening and communication skills, both in person and over the phone
  • Ability to quickly learn and adapt to ever-changing technologies
  • Solutions driven with strong emphasis on customer service
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Collections

Take your problem solving skills to the next level to help our customers meet their financial obligations. By joining one of our Collections teams, you'll leverage your strong communication skills, resourcefulness, professionalism, and above all, empathetic approach to help our customers resolve existing payment situations and plan for future financial commitments.

We're not only a voice on the phone. To the customer, we are Chase.

— Kyle S., Senior Specialist II

Key Skills

  • Background in collections
  • Telephone banking experience (some positions are located within a call center)
  • Knowledge of regulatory collections requirements and rules
  • Excellent analytical and communication skills
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Credit

Help fuel the economy by providing credit solutions for individual and business customers. As part of our team, you'll directly impact customers through your work in credit analysis and underwriting, credit policy or other related areas.

Whether it's responding to a client's urgent request or answering a teammate's question, I enjoy helping others.

— Karmyn B., Underwriter III

Key Skills

  • A friendly, engaging personality
  • Background in customer service, retail sales or call center support
  • Strong problem-solving ability
  • Strong interpersonal skills: professional, courteous, friendly and empathetic
  • Excellent oral and written communication skills
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Customer Service

Customer Service is at the center of everything we do at Chase, and we empower our Customer Service professionals to do all they can to make the banking experience better for our customers. They assess needs, create unique solutions and resolve concerns with the goal of exceeding each customer's expectations, no matter how large or small the request.

employee talking about customer service

Key Skills

  • A friendly, engaging personality
  • Background in customer service, retail sales or call center support
  • Strong problem-solving ability
  • Strong interpersonal skills: professional, courteous, friendly and empathetic
  • Excellent oral and written communication skills
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Digital

At Chase, we want to lead the digital transformation by designing and delivering experiences for our customers that are simple and secure. As part of our team, you will have the opportunity to impact millions of people in a deeper, more engaged way by working on everything from our mobile apps to online banking to emerging payments — that are used by millions of customers every day.

You'll work on projects and programs that deliver outstanding value to our vast customer base — innovations you can be proud to put your name on. Join us in strategy, design, product or programming and you will not only have the opportunity to make a meaningful impact on everyday life, but help shape the future of digital banking.

It is great working in a field that is so relevant to my daily life. It's always exciting to see Chase digital apps in market.

— Pauline W., Digital Product Manager

Key Skills

  • Background in digital design, digital product, analytics or technology preferred
  • Ability to leave your individual mark on larger team-focused objectives
  • Solid creative, innovative, analytical and problem-solving skills
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Human Resources

Work with us to hire and develop the best talent in the industry. You could be helping employees plan their careers, designing innovative benefits programs or creating best-in-class development courses. As a part of the Human Resources team, you will help shape the employee experience at Chase.

Chase allows me to use my skills from the military and offers me many opportunities to advance.

— Seth M., Human Resources Business Partner

Key Skills

  • Ability to interact with and build strong relationships with employees at all levels
  • Excellent interpersonal and organizational skills
  • Good conflict management, influencing and negotiation skills
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Marketing/
Communications

Marketing and Communications at Chase starts with identifying what our customers truly need—and then finding unique ways to communicate how our products and services can help make their lives better. You could craft a thoughtful social media strategy, develop our next ad campaign or create content for our websites.

Tell the Chase story to customers, communities and employees.

Key Skills

  • Background in marketing
  • Ability to work well in a team
  • Passion for creativity and innovation
  • Ability to adapt to changing business needs quickly
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Operations

Our Operations teams develop and manage innovative, secure service solutions to meet our customers' end-to-end needs. In Operations at Chase, you could play a critical role in making sure it's easy and convenient for our customers to do business with us. Whether it's an online or mobile banking transaction, a mortgage payment or a fraud prevention service call, your efforts help ensure that every customer experience goes smoothly from start to finish.

I've had many opportunities to lead and implement major projects that improved our customers' experience with Chase.

— Jack H., Business Operations Director

Key Skills

  • Background in product development, marketing or sales
  • Exceptional creative and critical thinking skills
  • Ability to communicate an idea to a broad range of internal and external stakeholders
  • Desire to drive customer satisfaction
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Product Management

Product development drives our business forward. Be part of a team that creates new products and services designed to simplify our customers' lives. Chase Product Managers work on a wide range of activities—customer research, marketing, new product launches and analyzing market trends—to deliver new products to improve the customer experience.

I tell people that I have one of the best jobs at Chase. I have the chance to work on products and technologies that are meant to revolutionize an entire industry.

— Giancarlo M., Branch & ATM Innovations Product Group Manager

Key Skills

  • Background in product development, marketing or sales
  • Exceptional creative and critical thinking skills
  • Ability to communicate an idea to a broad range of internal and external stakeholders
  • Desire to drive customer satisfaction
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Project Management

At Chase, sound execution of our business strategies is a critical component to our success. Our Project Management teams have enormous career possibilities—you could be implementing new regulatory guidelines, developing business requirements for Chase.com or designing a measurement strategy to track project effectiveness. If you enjoy juggling multiple projects, coordinating project timelines and working in diverse teams with colleagues and vendors, join our team.

Be at the center of every solution.

Key Skills

  • Background in project management
  • Ability to influence and manage key project milestones and contingencies
  • Excellent organizational, communication and time management skills
  • Proficiency in managing budgets and details
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Real Estate Finance

Leverage your real estate background by joining our Real Estate Finance team which serves a range of clients and customers—from individuals and local businesses to international commercial businesses. You can help a multinational corporation fund its next big project, or support local communities by helping someone finance their first home or build a local business.

My role is to quarterback our team and ensure that all of the bank's resources are working seamlessly to serve our clients.

— Malcolm J., Senior Vice President

Key Skills

  • Background in real estate lending
  • Knowledge of appropriate regulatory requirements
  • Desire to work with new and existing clients
  • Excellent written and oral communication skills
  • The ability to build and sustain relationships with clients
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Relationship Management/Sales

The ability to anticipate individual customer needs and deliver customized solutions is what attracts new customers and builds customer loyalty. Relationship Management/Sales professionals work to support each client's unique financial goals with thoughtful advice and solutions. As part of the team, you'll develop relationships with individuals, families and/or businesses, understand their long-term goals and help them achieve financial success.

I love being my clients' go-to person – talking to them every day, corresponding with them by email and meeting them in person.

— Sharon B., Treasury Services Sales Associate

Key Skills

  • Background in customer service, operations, sales or portfolio management, preferably within banking or financial services
  • Advisor type customer service skills including the ability to offer solutions and establish long term relationships with customers
  • Analytical and critical thinker
  • Working knowledge of relevant portfolio and client management tools
  • Strong communication and interpersonal skills
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Risk Management

Risk analysis is embedded in everything we do. As part of our risk management team, you can help safeguard our customers, assets and reputation. You'll play a critical role in helping manage our regulatory performance, while working across the firm to reinforce strong risk practices and discipline. You'll be responsible for researching, measuring, and mitigating risk, while developing and maintaining an effective controls environment for our business.

Be the force that drives our success and protects our reputation.

Key Skills

  • Background in risk management or related field
  • Strong analytical skills
  • Ability to anticipate changes and work at a fast pace
  • Knowledge of appropriate regulatory requirements
  • Ability to take a balanced approach to solving business issues
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Technology

We're looking for experienced, highly talented technologists like you to build the future with us. Chase has a long history of developing innovative technology solutions—such as the first consumer ATM prototype—that make banking easier for our customers. By joining our Technology team, you'll be part of a digital revolution and will be able to apply your passion for technology to design and implement systems that support Chase's 50 million customers and 150,000+ employees. You'll benefit from many career opportunities as we invest billions of dollars in tech innovation annually.

Working at Chase has really opened my eyes as to all of the possibilities that are there for me.

— Monica A., Business Management Associate

Key Skills

  • Ability to work independently while contributing to team objectives
  • Background in Information Technology, computer science, engineering or a related technical field
  • Ability to collaborate with internal and external partners
  • Solid analytical and creative problem-solving skills
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